Q & A with Madeline Patterson-Baleno, CFE

Madeline Patterson-Baleno recently became a CFE after attending the CFE Exam Review Course in New York. When she’s not working, Madeline enjoys spending time with her family. This past April, however, she put some time aside to accomplish her goal of obtaining the CFE credential. Madeline believes that both the credential itself and the knowledge she gained while studying for her CFE will benefit her professionally by showing her colleagues and peers that she is competent in fraud matters.

Coach: When did you receive your CFE credential? 
Patterson-Baleno: I was certified April 28, 2016

Coach: You attended the CFE Exam Review Course in New York and following the course you sat for the CFE Exam on-site. Please describe your experience of participating in the 4-day course and then sitting for the exam immediately after.
Patterson-Baleno: It felt like fraud boot camp, but that is what I liked about it! I studied with the CFE Exam Prep Course, but I felt like the in-class experience helped me retain the information better because the material was presented in a different way. Sitting for the exam immediately after attending class was helpful. The information was fresh in my mind, and getting my results right away was a huge confidence booster.  

Coach: What did you like most about the CFE Exam Review Course? 
Patterson-Baleno: I really appreciated getting the exam results right away. It was very reassuring to move forward to the next part of the exam knowing that I did not have to worry about the previous section and that my time studying had paid off. I also enjoyed meeting people who all had the same goal as I did, regardless of their background or experience. I returned with a fresh perspective on my career. 

Coach: In what ways do you feel that your new CFE credential will be beneficial to you in your current profession? 
Patterson-Baleno: I feel that having the CFE credential is beneficial because it shows colleagues and peers that I have a competency in the area of fraud. Maintaining a credential shows that an effort is being made to stay current with fraud trends, which is very important. 

Coach: How did you prepare yourself to sit for the exam on-site? Did you spend any additional time studying after class each day? 
Patterson-Baleno: I studied with the Prep Course almost every day, in short blocks of time. It was important for me to have the information in my long-term memory and feel confident going to the review course. I spent so much time studying before the review course that I did not study after class. Instead, I used that time to make sure that I got enough rest so I could fully concentrate the next day. 

Coach: Would you recommend this course to your colleagues? 
Patterson-Baleno: I have already recommended this course to colleagues. 

Coach: How did you become passionate about fighting fraud?
Patterson-Baleno: In 2011, management moved me out of a call center position into a newly created fraud position. It was the best thing that ever happened to me. 

Coach: Now that we know what you do professionally, what do you like to do for fun and what do you find enjoyable about it?
Patterson-Baleno: In my spare time, I enjoy spending time with my husband and family. 

Coach: Do you have any study tips or suggestions for aspiring CFEs?
Patterson-Baleno: Take full advantage of the CFE Exam Prep Course and CFE Exam Review Course. The amount of questions in the Prep Course is intimidating at first, but the questions go by fast because the content is so interesting. I was actually a little disappointed when I finished! 

Q & A with Madisan Muth, CFE

Madisan Muth of North Carolina recently attended the CFE Exam Review Course in Washington, DC. Madisan enjoys living close to the beach and is looking forward to the warmer summer weather. This past March, she put some time aside to accomplish her goal of becoming a CFE. As an external auditor, Madisan believes her new CFE credential will assist in furthering her understanding of fraud-related red flags and concepts. The CFE credential has already helped her become a better auditor, which has benefited both her department and the taxpayers she assists.  

Coach:  When did you receive your CFE credential?
Muth: I received my confirmation email stating I could begin to use the CFE credential on April 1, 2016.
 
Coach: You attended the CFE Exam Review Course in Washington, and following the course, you sat for the CFE Exam on-site. Please describe your experience of participating in the four-day course and then sitting for the exam immediately after.
Muth: It was intense, but necessary for me. This four-day course is definitely a crash course. It is a great opportunity to be able to take an exam immediately after class each day. Exams are graded upon completion, so people know if they passed right away. There are also opportunities to retake exams while there. It might be the longest four days of your life, but the course is worth every minute. 
 
Coach: What did you like most about the CFE Exam Review Course? 
Muth: I really enjoyed the classroom setting. The speakers’ examples and videos were relatable, and the speakers really understand the course’s intensity and how much information people are taking in during those four days. They try to help everyone understand key concepts so people will pass the exam each day.
 
Coach: In what ways do you feel that your new CFE credential will be beneficial to you in your current profession?
Muth: I believe my new CFE credential will assist me in further understanding red flags and concepts related to fraud. As an external auditor, fraud is always something I need to consider, and the CFE credential has really helped me become a better auditor. It has not only benefited my department, but has also allowed me to assist taxpayers in better understanding the laws. 
 
Coach: How did you prepare yourself to sit for the exam on-site? Did you spend any additional time studying after class each day?
Muth: I began slowly studying about three months before taking the exam on-site. Two months before I attended the course, I really buckled down and studied hard. I took all of the review sessions and practice exams in the Prep Course. I would not recommend studying after class each day. You will be burned out by day four, so you should try to study as much as possible before attending the course. Take the nights off and just mentally prepare for the next day. It is a long four days, so try to separate each day by refreshing yourself.
 
Coach: Would you recommend this course to your colleagues?
Muth: I would definitely recommend this course to anyone. Even if you do the review sessions at home, the course is extremely helpful if you enjoy a classroom setting. With enough study time at home and the four-day review course, I was able to successfully pass all four exam parts after one attempt.
 
Coach: How did you become passionate about fighting fraud?
Muth: Fighting fraud was something I stumbled upon and really grew to love. I originally went to school for criminal justice and returned for my accounting degree. I have a passion for both sides of the spectrum and believe becoming a CFE really completed what I have wanted to do since graduating from the University of North Carolina at Wilmington (UNCW).
 
Coach: Now that we know what you do professionally, what do you like to do for fun, and what do you find enjoyable about it?
Muth: I am looking forward to warmer weather and plan to take advantage of living close to the beach. My husband and I are expecting our first child in the fall, and we are really excited about and overwhelmed by becoming first-time parents. I wish there was a review course for that!

Coach: Do you have any study tips or suggestions for aspiring CFEs?
Muth: I found doing all of the Prep Course review sessions and practice exams to be extremely helpful. I handled one section at a time and followed it with the practice exam. If you decide to take the exam online, I recommend at least taking the practice exams, because you will get used to each question being timed. Study before going to the four-day course. So much material is thrown at you during the course, and it is more beneficial to see the information as a review as opposed to seeing if for the first time. 

For aspiring CFEs contemplating taking the plunge and starting to prepare for the exam, I wish you the best. 

Q & A with Deborah Gannaway, CFE

Deborah Gannaway of Houston, Texas, loves spending time with her two granddaughters and enjoys running — she’s currently focusing on 5Ks and working out with the Original Navy Seal PT Course in Houston. This past March, however, she set some time aside to accomplish her goal of obtaining the CFE credential after attending the CFE Exam Review Course in Washington, D.C. Deborah says that the knowledge she acquired while studying for her CFE has prepared her to conduct more thorough financial crime investigations.

Coach: When did you receive your CFE credential?

Gannaway: I was certified on April 1, 2016.
 
Coach: You attended the CFE Exam Review Course in Washington and following the course you sat for the CFE Exam on-site. Please describe your experience of participating in the 4-day course and then sitting for the exam immediately after.

Gannaway:  Although there was a lot of material covered, and at times it seemed a bit overwhelming, the material was well-organized and well-presented. The instructors did an excellent job of preparing us to take the daily exams and calming our nerves.
 
Coach: What did you like most about the CFE Exam Review Course?

Gannaway: The opportunity to take daily exams for each section, with immediate feedback regarding whether I passed or failed.
 
Coach: In what ways do you feel that your new CFE credential will benefit you?

Gannaway:  As part of my responsibilities as a Senior Security Specialist with Exelon Corporation (energy provider), I conduct some investigations involving financial crimes. Not only will I be better prepared to conduct the investigations, but executive management will have more confidence in my capabilities because of the CFE credential.
 
Coach: How did you prepare yourself to sit for the exam on-site? Did you spend any additional time studying after class each day?

Gannaway: In the months prior to this course, I read a large portion of the Fraud Examiners Manual. In addition, during this course, I felt I would be particularly challenged with the Financial Transaction and Fraud Schemes section of the course, so I spent time on Sunday and Monday nights taking the online practice exam.
 
Coach: Would you recommend this course to your colleagues?

Gannaway: Absolutely, and I actually already have.
 
Coach: How did you become passionate about fighting fraud?

Gannaway: My Bachelor of Business Administration degree with a major in Accounting served me well during my 20-plus years as an FBI Special Agent, and much of my career was dedicated to investigating a multitude of fraud matters. My detail-oriented personality really loves finding the “smoking gun” in reams of paper or electronic financial records.
 
Coach: Now that we know what you do professionally, what do you like to do for fun and what do you find enjoyable about it?

Gannaway:  I love anything that physically challenges me. In the past, I have been involved in long-distance running, triathlons, and long-distance cycling. Currently, I primarily focus on 5Ks, and I work out almost daily with the Original Navy Seal PT Course in Houston,Texas.  I also love spending time with my two granddaughters, Madison – Age 10, and Parker – Age 5.
 
Coach: Do you have any study tips or suggestions for aspiring CFEs?  

Gannaway: For anyone who has a reasonable background in fraud investigations, I strongly recommend the CFE Exam Review Course with daily exams along with studying the Prep Course. I believe that is all that most would need to successfully become a CFE.

Q & A Christopher Moon, CFE

Christopher Moon became a CFE after attending the Review Course in Washington, DC. During Christopher’s free time, he enjoys being with his family and fishing. He started fly fishing over the last few years and truly enjoys the activity. But recently, Christopher put some time aside to accomplish his goal of obtaining the CFE credential. The materials presented at the course were directly applicable to his job as a fraud investigator, and he believes the knowledge he obtained will be beneficial with his fraud investigation work related to the U.S. Treasury’s Troubled Asset Relief Program.

Coach: When did you receive your CFE credential?

Moon: April 1, 2016

Coach: You attended the CFE Exam Review Course in Washington and following the course you sat for the CFE Exam on-site.  Please describe your experience of participating in the 4-day course and then sitting for the exam immediately after.

Moon: The course was broken down into manageable sections; the instructors did a great job dissecting each section, providing focus, and highlighting what was most important. They also acknowledged that some of the subject areas would intersect and build upon one another. I appreciated that they understood students would not be experts in every field, which is what a fraud unit is all about—different specialties coming together to build a total picture.

Coach: What did you like most about the CFE Exam Review Course? 

Moon: I liked having the ability to review and ask questions about the material prior to sitting for the exam. The instructors did a wonderful job explaining everything.

Coach:" In what ways do you feel that your new CFE credential will be beneficial to you in your current profession?

Moon: The materials presented have a direct connection to my job as a fraud investigator. At the Office of the Special Inspector General for the Troubled Asset Relief Program (SIGTRAP) under the U.S. Treasury, we are tasked with investigating fraud related to TARP. These cases involve all the disciplines within the fraud field.

Coach: How did you prepare yourself to sit for the exam on-site? Did you spend any additional time studying after class each day?

Moon: I reviewed the material prior to class. We were then provided a one-hour lunch break, and the great thing about the first three days was having lunch provided at the class site. I would take a half hour to eat, and then go back and review that morning’s material. After class, I would spend another half hour or so studying the material, until I felt comfortable, and then pick up my test.

Coach: Would you recommend this course to your colleagues?

Moon: Yes, I already have.

Coach: How did you become passionate about fighting fraud?

Moon: I have been in law enforcement for almost 20 years. Fraud, like other criminal acts, is a matter of solving a puzzle. Our job as investigators is to prove an allegation happened or that it did not. This is something I have been passionate about for as long as I can remember. In my current position, I have the privilege of working some of the most complex bank fraud cases with a group of professionals that share that passion.

Coach: Now that we know what you do professionally, what do you like to do for fun and what do you find enjoyable about it?

Moon: When I am not spending time with my family, my other passion is fishing. I have begun fly fishing over the last few years and truly enjoy the sport. We are lucky enough to have some of the best trout waters in the United States here in northern Virginia, and I get out as often as I can. I recently began building my first fly rod and tying my own flies. It will be gratifying to catch a fish on a rod I built, with a fly I tied.

Coach: Do you have any study tips or suggestions for aspiring CFEs?

Moon: It will be tremendously beneficial to follow the advice of your coaches and review the study materials before class as much as your schedule allows. It will pay dividends. Everyone is busy, but do yourself a favor and reduce the anxiety by planning ahead. Be prepared for long days.

Q & A with Anthony Ball, CFE

Anthony Ball became a CFE after attending the CFE Exam Review Course in Houston, TX. When Anthony has a break from his busy work schedule in law enforcement, he looks forward to spending time with his wife. But recently, Anthony put some time aside to accomplish his goal of obtaining the CFE credential. Now that Anthony is a CFE, he feels that the credential will aid in his transition from law enforcement to the private sector. He is optimistic that the credential will be a very valuable asset.

Coach:  When did you receive your CFE credential?
Ball: I received my CFE credential on 2/11/2016.

Coach: You attended the CFE Exam Review Course in Houston and following the course you sat for the CFE Exam on-site.  Please describe your experience of participating in the 4-day course and then sitting for the exam immediately after.

Ball: Challenging! For me, the training event is best described as a marathon. Like any run, it takes a few minutes to become comfortable and get into a pace—but then you begin to enjoy the event. At some point, usually when you have completed approximately 75 to 80 percent of the run, you begin to struggle as your body fatigues (in spite of all your preparation), and as you near the finish, you are simply hoping the finish line is around the next corner. That is the four-day course. By the afternoon of day one, you are very comfortable, and then day two and the morning of day three seemed to breeze by. By the time you finish the exam on day three and look around, everyone appears to have an expression of “just one more day (mile).”

Coach: What did you like most about the CFE Exam Review Course? 

Ball: It was a great environment for learning. There were no surprises. The course syllabus outlined exactly what you needed to prepare for and the review focused on that material.

Coach: In what ways do you feel that your new CFE credential will be beneficial to you in your current profession?

Ball: The response to outside training, specifically non-governmental training (at least in my 30 years of experience in law enforcement), is usually mixed with positive and negative responses. I decided to obtain the credential to aid in my transition from law enforcement to the private sector, and I am very optimistic that having the credential will be a very valuable asset/skill set. 

The information contained in the course will be and is very helpful to me in performing my duties as a detective for the police department.

Coach:  How did you prepare yourself to sit for the exam on-site?

Ball: I ordered the self-study Prep Course and spent approximately two months simply reviewing the material. I then started a more intensive study regiment for approximately two months before coming to the Review Course.

Coach:. Did you spend any additional time studying after class each day?

Ball: Yes. I spent approximately an hour reviewing the notecards I had created covering the next day’s exam material. In hindsight, I am not sure that was really the best approach. As long as you have prepared properly, I would probably recommend you simply rest and recover from a very long day.
 
Coach: Would you recommend this course to your colleagues?

Ball: Yes, and I have already recommended this course to my colleagues.

Coach:  How did you become passionate about fighting fraud?

Ball: In local law enforcement, big cities (Atlanta) and small, white-collar crime is not an area where most police find a great deal of interest. Most administrations give it very little attention, as it is classified as a Part II crime and does not affect crime statistics kept for reporting purposes. However, there are a great many victims of this type of crime, and as a law enforcement officer, I simply became frustrated when I realized I did not know how to combat or present the cases for prosecution. So, twenty-plus years ago, I obtained my BA in Business-Accounting and decided I wanted to learn about white-collar crime. I am still learning today.

Coach: Now that we know what you do professionally, what do you like to do for fun and what do you find enjoyable about it?

Ball: I enjoy spending  time with my wife.

Coach:  Do you have any study tips or suggestions for aspiring CFEs?

Ball: Drop your ego, get the Prep Course, and open your mind. There is a lot to learn. Fraud is such a dynamic field and criminal creativity abounds. Keeping up with that much creativity will provide you with a very interesting and challenging career. Good luck!